Shipping & Handling Policy

At VitoPeptides, we work to ensure reliable, timely delivery of all research products. Please review the following information regarding order processing and shipments.


Order Processing

  • Orders are typically processed within 1–2 business days.
  • Orders placed on weekends or holidays are processed the next business day.

Shipping Methods

We partner with reputable carriers to provide secure domestic and international delivery. Available shipping options are displayed at checkout.


Tracking Information

Tracking details are automatically emailed once an order has shipped.


Customs & Import Responsibility

International customers are responsible for:

  • Import duties
  • Customs clearance
  • Local regulations

VitoPeptides is not liable for delays or seizures caused by customs authorities.


Damaged or Missing Packages

Contact us within 48 hours of delivery if:

  • An item arrives damaged
  • Packaging shows tampering
  • The shipment is incomplete

We will investigate and assist with a replacement when applicable.


Shipping Restrictions

Due to regulatory requirements, some products may not be available for shipment to certain regions.